entrustIT are pleased to announce that we have achieved the ISO 9001:2008 Quality Management standard and the ISO 27001:2013 Information Security standard following an audit in April 2014.
Gaining both certifications is a landmark in the development of the business. Managing Director, Jeff Dodd comments : “Achieving both standards in parallel sends a clear message to our customers and resellers that we are committed to the very highest standards of service delivery and security. I am delighted that our team’s considerable efforts have been rewarded“
Although the entrustITÂ datacentre facilities have always been ISO 27001 certified, achieving the certification at an organisational level demonstrates that information security is at the heart of the entrustIT business processes. As organisations become more highly regulated, having a service delivery partner with the “Gold Standard” for process and security will become ever more important.
According to a news report from the BBC; a court in the USA has ruled thatÂ emailsÂ held in a Microsoft data centre in ireland should be released to the US Government as part of a US investigation.
Although Microsoft plan to appeal, the decision has clear implications for users of Microsoft’s online email services, including Office 365. Despite the data being stored and processed outside US borders, it won’t be protected from US Government enquiries.
That poses problems for companies bound by EU data protection laws because there’s no guarantee that they won’t see their information forcibly expatriated to the US.
Of course any principle applied to Microsoft could also effect Google, Apple and other online service providers with a significant US presence.
The answer could be that for UK and EU companies the best option remains service delivery from an EU based provider.
Liquid Expat Mortgages, based in Manchester, UK and Victoria, British Columbia, have migrated to products from the entrustITcloud servicesÂ range to support their growing business.
Although LEM were already users of cloud IT, they needed a provider with a more pro-active attitude to service and support because the international nature of their client base makes them intolerant to downtime and “out of hours” was a concept that didn’t apply.
An outage at their previous provider had left them unable to communicate with customers for almost a week; meaning something more robust was required.
entrustIT handled the entire migration project with limited input from LEM, dealing with a number of third party providers and keeping downtime to an absolute minimum.