entrustIT attain Cloud Industry Forum accreditation

entrustIT have achieved accreditation against the Cloud Industry Forum (CIF) code of practice for cloud providers, demonstrating a commitment to transparency and standard terms of business.

The accreditation, following so closely after ISO9001 and ISO27001, is a recognition of our commitment to the goal of being a high quality cloud service provider to  SME and Not for Profit organisations.

entrustIT CIF logo

Cloud industry forum certification logo for entrustIT


About the CIF

The Cloud Industry Forum (CIF) is an industry body that champions and advocates the adoption and use of online (cloud based) services by businesses.

They use their resources to support a credible self certifying Code of Practice that provides transparency of Cloud service supplier operations and capability such that consumers can have clarity and confidence in their choice of provider.

The ongoing development of the Code of Practice is being led by those organisations willing to participate actively.

New Virtual Desktop animation released

entrustIT have released a new virtual desktop whiteboard animation. It is designed to provide a slightly tongue-in-cheek description of the benefits of a Virtual Desktop. Especially of interest to a forward thinking business owner or not-for-profit CEO it highlights some of the reasons why a virtual desktop makes good sense, including better security, lower costs and greater flexibility.

Check out our YouTube channel for more virtual desktop information.

entrustIT score high in annual customer satisfaction survey

In our 2013-14 customer satisfaction survey, entrustIT scored highly with customers, more than 95% expressing high levels of satisfaction with product, service and support.

“In a year when we were also striving for ISO9001 & ISO27001 certification this was a pleasing result”, comments Managing Director Jeff Dodd, “however we aren’t complacent and will be looking to drive the results even higher in the year to come.”

As part of the survey results, entrust virtual Desktop users were asked to make suggestions to assist with future development and many responded positively. A number will now be asked to work with us to see their suggestions become a reality.

UK county councils reluctant to embrace G-cloud?

According to research by Bull Information Systems, UK county councils are largely ignoring the Government’s G Cloud initiatives in favour of their existing IT supply contracts and internal services. The research was based on Freedom of Information Act requests to 27 councils, with 26 respondees.

Bull cite two particular examples

  • Kent – the largest spending council on IT at £38.5m, spent less than 0.2% of its budget (£94,750) on G-Cloud solutions in 2012-13
  • Hampshire – a similar spender at £38m, spent nothing at all with G-Cloud in 2012-13

 In fact, across all the 26 councils (total IT spend £440m), in 2012-13 only £385,000 was spent with G-Cloud. A tiny fraction of the overall.

From inception to the end of March 2014, £175.5m in sales has been handled via G-Cloud, but only 20% of that was for local government. At 80%, central government looks more impressive until you consider that total central government IT spend is almost £7bn annually.

It seems that despite having 1,500 suppliers, offering more than 17,000 services, that G-Cloud is still being ignored by the majority of central and local Government CIOs for their IT procurement – despite anticipated savings of 25-60% over traditional IT.

It seems that without some central enforcement, there’s unlikely to be any break up of big ticket local government IT arrangements any time soon.

New WindowsXP vulnerability hits – no patch coming.

Less than 3 weeks after support was withdrawn, a windowsXP vulnerability effecting Internet Explorer versions 6 though 11 has surfaced.

The security flaw puts almost all Internet Explorer users at risk and could let hackers gain full user permissions over remote computers, allowing them to install programs, and view and delete data.

While those with more modern version of Windows can expect a patch to fix the problem within a couple of weeks, those with Windows XP won’t…because all support for XP ended on the 8th April 2014.

The clear message – if you’re still using XP in any meaningful way you need a plan for migration urgently. This is only the first unpatchable vulnerability. Perhaps now’s the time to consider a Virtual Desktop solution?