entrustIT attain Cloud Industry Forum accreditation

entrustIT have achieved accreditation against the Cloud Industry Forum (CIF) code of practice for cloud providers, demonstrating a commitment to transparency and standard terms of business.

The accreditation, following so closely after ISO9001 and ISO27001, is a recognition of our commitment to the goal of being a high quality cloud service provider to  SME and Not for Profit organisations.

entrustIT CIF logo

Cloud industry forum certification logo for entrustIT

 

About the CIF

The Cloud Industry Forum (CIF) is an industry body that champions and advocates the adoption and use of online (cloud based) services by businesses.

They use their resources to support a credible self certifying Code of Practice that provides transparency of Cloud service supplier operations and capability such that consumers can have clarity and confidence in their choice of provider.

The ongoing development of the Code of Practice is being led by those organisations willing to participate actively.

entrustIT score high in annual customer satisfaction survey

In our 2013-14 customer satisfaction survey, entrustIT scored highly with customers, more than 95% expressing high levels of satisfaction with product, service and support.

“In a year when we were also striving for ISO9001 & ISO27001 certification this was a pleasing result”, comments Managing Director Jeff Dodd, “however we aren’t complacent and will be looking to drive the results even higher in the year to come.”

As part of the survey results, entrust virtual Desktop users were asked to make suggestions to assist with future development and many responded positively. A number will now be asked to work with us to see their suggestions become a reality.

entrustIT attain ISO 9001 and ISO 27001 accreditation

entrustIT are pleased to announce that we have achieved the ISO 9001:2008 Quality Management standard and the ISO 27001:2013 Information Security standard following an audit in April 2014.

Gaining both certifications is a landmark in the development of the business. Managing Director, Jeff Dodd comments : “Achieving both standards in parallel sends a clear message to our customers and resellers that we are committed to the very highest standards of service delivery and security. I am delighted that our team’s considerable efforts have been rewarded

Although the entrustIT datacentre facilities have always been ISO 27001 certified, achieving the certification at an organisational level demonstrates that information security is at the heart of the entrustIT business processes. As organisations become more highly regulated, having a service delivery partner with the “Gold Standard” for process and security will become ever more important.

ISO27001 Logo